Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Your role. Junior User Experience (UX) Designer Your work will include, but not be limited to: Conducting User Research: Focus on improving interactions and experiences that staff and clients have with our processes, products, and services. Develop detailed research plans with clear objectives and utilize various research methods such as user interviews, surveys, journey maps, etc. to gather data and behavioral insights around the needs and desires of our staff and clients. Collecting, Analyzing, and Synthesizing Data: Collect and analyze both quantitative and qualitative data to identify patterns, pain points, and preferences. Synthesize data, document findings, and provide UX design recommendations. Creating Design Assets: Create compelling creative assets (storyboards, wireframes, clickable prototypes, etc.) to visualize and understand the interactions, experiences, and feelings of our staff and clients to guide potential solutions. Collaborating on Multidisciplinary Fusion Teams: Partner with the Practices, Business Innovation, UX, Human-AI Interaction, and Tech Services teams on stage-gating products and services to determine if an idea is feasible, valuable, viable, and scalable. Advancing UX Capabilities: Stay current on the latest advancements and best practices around UX design, tools, and trends to advance our lab capabilities and services. The qualifications. Bachelor's degree with certifications in UX design 2+ years of experience in UX research and design Experience with Miro, Figma, and the Adobe Creative Cloud Suite Familiarity with interaction design and information architecture Ability to collaborate on multidisciplinary teams and deliver creative design assets that effectively communicate and envision processes, products, and services Ability to synthesize UX research and design findings into visual concepts and iterate on those concepts until concrete designs are realized This position may require some local, national, and occasional international travel. This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.
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