Service Desk Agent – Contract Opportunity
RECENT GRADS ARE MORE THAN WELCOME!
📍 Location: Columbus, OH
📅 Duration: 12-month contract
💲 Pay: $21/hour
Are you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.
Ideal Candidate:
✔ Recent grad with a Bachelor .
✔ Experience or internship.
✔ Strong communication, problem-solving, and organizational skills .
✔ Preference for candidates with at least one of the following criteria:
• College Degree
• Previous contact center experience
What You’ll Do:
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
• Handle incoming phone calls regarding various customer service inquiries on Morgan Stanley accounts.
• Respond with a high degree of accuracy and efficiency , consistently meeting key department performance metrics.
• Troubleshoot and resolve customer concerns while ensuring a positive experience.
• Maintain detailed and accurate records of customer interactions and transactions .
Why Join Us?
Gain valuable experience with a leading financial institution . Work in a fast-paced, team-oriented environment that values career growth and professional development . Plus, there’s a possibility to convert to a permanent position after the contract period!
👉 Apply now to take the next step in your customer service career
...lower Manhattan office several times a week.Able to work remotely productively, efficiently, and without supervision.Seniority level Entry levelEmployment type Full-timeJob function Marketing, Public Relations, and Writing/EditingIndustries Marketing Services#J-1...
...website: The Job: Manufacturing Engineer (entry level) The Manufacturing Engineer... ...Abilities : Bachelors degree in mechanical or manufacturing engineering preferred... ...minimal to no prior relevant work experience Experience with programming through...
...battery, standby generator, energy storage system, lawn and garden, turf care and job site products through its Briggs & Stratton, Vanguard, Ferris, Simplicity, Billy Goat, Allmand, SimpliPhi, Branco and Victa brands. Briggs & Stratton products are designed,...
...opportunity to get a glimpse of working in a leading high-tech industry? Located in Silicon Valley, we are seeking an RF Design Engineer Intern who is capable of thriving in a fast-paced environment. If you are a Ph.D. student who expects to graduate in 2026 and is looking...
...our Legacy team. With compassion and commitment, Clinical Social Workers embody the Legacy mission of making life better for others... ...Science University. Responsibilities Provides social work services in a variety of adult and pediatric settings across the...