Job Description

Job Summary: The Telematics Administrator will manage the manufactures telematics systems in house and provide technical training for those telematic systems and ensure that high levels of technical support capabilities are maintained.

Job Responsibilities:

• Provide telematics training as requested and in support of equipment sales
• Assist with technical questions from internal and external customers on our telematics systems
• Register all machines into the individual manufacturer’s telematic systems
• Register internal and external customers for access to the individual manufacturers telematic systems
• Attend training from the manufacturers as needed
• Assess information provided by the telematic systems as necessary
• Require some regular travel (10-15%) to our branches and manufacturer’s locations and customer job sites as it relates to telematics
• Special projects as assigned

Job Requirements:

• Five (5) or more years’ experience in the service aspect of the heavy equipment or related industry preferred
• High School Diploma or equivalent required, college degree preferred
• Mechanical experience/background would be helpful
• Proficient with a computer for administrative database use including Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic experience using manufacturer provided programs
• Capable of working with limited supervision / self-starter
• Excellent written and oral communication skills, capable of dealing with the various personalities and skill set levels of customer personnel
• Time management skills
• Must be goal-oriented and capable of generating and executing a plan in conjunction with company objectives
• Must be a team player, comfortable in a group setting
• Must be able to pass a background, physical, and drug screen

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